Brands have their loyal followers, their advocates and ambassadors. Certain brands are year-round staples and others are seasonally famous. Spring ushers in the Easter season with chocolates, sweets, treats, and PEEPS®. Yes, marshmallow PEEPS, the soft, sweet chickie marshmallows that you’ll find in your Easter baskets.
Are PEEPS just an Easter sensation? How much buzz and social engagement do they generate in comparison with some of their competitors such as Hershey’s® and M&M’s®? We have a sweet tooth for Yesmail Market Intelligence, so we put it to work and took a deep dive into the three brands’ Facebook campaigns and engagement.
To answer the question about the perceived seasonal popularity of PEEPS, we segmented all three brands’ posts into Easter-themed ones and general ones. For this purpose, we collected and analyzed Facebook campaigns deployed between February 1, 2015 and April 6, 2015.
The tale of the tape:
Perhaps not surprisingly, for Easter-related posts, PEEPS had the highest engagement rate - 5.38% of their entire Facebook following were ‘liking’, sharing, or commenting on their Easter posts. In turn, Hershey’s and M&M’s Easter-related posts performed abysmally, successfully engaging less than a percent of their following.
If we consider the general Facebook posts for all three brands in comparison to those of Easter, the engagement results are even more compelling. M&M’s Facebook engagement jumped to 5.28% while that of PEEPS dropped to 3.79%.
This interesting comparison beckons a question about both M&M’s and PEEPS social strategies: what can PEEPS do to translate their Easter success to their general Facebook posts? What should M&Ms be doing to garner engagement for holiday-themed promotions?
PEEPS were definitely on their Easter game and here are some of their wins:
PEEPS' highest Easter engagement posts are:
PEEPS' highest non-Easter engagement posts are:
M&M’s could have taken advantage of the Easter promotion blitz by simply participating in it to a larger extent, especially considering the brand’s many Easter-themed products. Increasing the number of their Easter-themed campaigns could move the needle on engagement.
Here’s M&M’s highest non-Easter engagement posts are:
Was the brand engagement PEEPS experienced just a spring fling or the real deal? PEEPS’ numbers showed that taking the extra step by engaging your audience with timely and relevant Facebook posts, plus injecting Peeps-onality in replies can exceed your audience’s expectations and result in strong social activity.
Here are some sample posts that generated the highest engagement: